Hey Rex!
I just had a very foreign, foreigner call me on my home phone and tell me that my computer had downloaded a virus! I ask him how he knew that & he said they received feedback on all the “windows” of the Microsoft software & it showed my computer was coming on line slowly!!!
When I tried to ask him a question he told me go to the computer & he would tell me what I needed to do….I told him my computer was at work, but tell me & I would write it down!! BAAAHAAHAA!!!! He hung up on me!
Please tell me I don’t need to be paranoid! Will be throwing a towel over the camera on my lap top thinking someone is there!
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That is an actual email received from a client this evening. Of course, it goes without saying that I advised her it was a total scam.
The interesting thing is that she was called on her phone. That takes it to a whole different level. I’ve noticed lately that I’ve gotten more than a few txt message pitches on my iPhone.
Just got a similar phone call. It was coming from very far. When my phone rang and picked it up, it was actually ringing somewhere, and someone answered. I’m wondering if I will be paying for that phone call.
The guy said he was from some computer software company, and that they were “getting malware” from my computer. I didn’t quite understand, and said what?? He repeated, and told me he could help me fix it. I said ‘I don’t think so’, and I hung up.
What is this about? They actually call your home now?
same problem – security essentials didn’t work and malware bytes was erased – is there a fix?
Security Essentials didn’t work? As in it wouldn’t even install or did it give an error message?
For MalwareBytes, redownload and reinstall. It sounds like you may already be infected. The best course of action:
Boot pc to linux live CD
Backup Data to a USB drive
Reinstall Windows
However, remember this post is about an actual phone call.