iPhone and iPad Backups

I get this question all the time … “How do I backup my iPhone or iPad?” Or this one … “What does iCloud do?” Hopefully, this explanation will help. I sent it as an email reply to a client. Cloud: just a cool sounding name for storage computers in a cluster that are accessible via the internet. ——— iCloud Drive …

Lost WAV on Behringer 0 Bytes

This is apparently an ongoing problem with certain Behringer x32 audio boards. Even if you properly eject the USB drive, random cases of 0 (zero) byte files happen. The best way to recover the corrupted or lost 0 byte files is to use the CHKDSK command in Windows and then use the VLC Player to convert the audio. Even after recovering …

Downloading Videos from Youtube

So you want to download videos from Youtube and save them locally? There are a couple of options for doing this. Technically it’s not difficult but you do need to review Youtube’s policy on this. Option 1: Use www.keepvid.com to copy/paste the youtube URL and click “download”. It will generate links that you can right-click and save. It does require …

46k TXT Messages

I’m getting ready to upgrade to iOS 8 with my iPhone 5s so I decided to make a complete backup of my phone. Normally, I would use iTunes to do this – but DigiDNA has come out with a new product – iMazing. It truly is. It allows you to export a copy of ALL of your txt messages saved …

HP ePrint App vs Airprint

Recently, one of my clients purchased a new HP printer with multiple trays. She bought the HP specifically because it supported Airprint – so she could print directly from her iPad and iPhone. The problem is that Airprint does not allow tray selection – and the HP automatically sends pictures from iOS to the photo tray. What if you want …

VistaPrint – Domain Scam

One of my new clients created a website using www.vistaprint.com and their website template. Now, I’m generally a fan of VistaPrint for their business cards and other items. However, like most of the cookie-cutter website building services out there, you are only allowed a marginal amount of control. VistaPrint charges an additional fee to transfer your domain name! Even though …

Hard Drive – Click of Death

I’ve blogged and preached about this over and over and over. Rule #1: You are only as good as your last successful backup – from which you can recover. Hard drives fail. It’s a simple fact of technology. The only question is when. Why take the chance? Backing up with a Mac is as easy as Time Machine or Carbon …

Digital Faxing

Oddly, the popularity of email and all things digital still has NOT KILLED the fax machine. It continues to hang around in a lot of offices as one of those “entrenched” technologies that just won’t go away. Heck, college football even promotes the use of the lowly fax machine on signing day. However, from an efficiency standpoint, it makes a …

Network Utility in OSX Mavericks

Don’t ask me why – but Apple decided to move the Network Utility app in OSX Mavericks. I use it all the time when troubleshooting networks for clients. It’s handy and does the basic job well. It’s now located in the following directory / folder: /System/Library/CoreServices/Applications/ Previously it was in the /applications/utilities folder. Why Apple moved it is beyond me. …

ATT Message ID: NAD2902 Error

This morning I had a client call with the dreaded Message ID: NAD2902 error from AT&T and the Motorola NVG510. *see video at end of article A couple of months ago, Jim had switched from Comcast to AT&T DSL / Uverse, and the problem started. As most of you know, I am NOT a fan of ATT DSL due to the …