Anti Virus Scam

It’s a never ending supply of business for me. The more people use their Windows computers – the more money that I make. Before any other “tech warriors” out there decide to comment – let me explain the reality of “our” business. If I had to survive working on Macs, my family and I would starve. Period. You can give …

HIPAA and Your Data

Time to settle some misconceptions about HIPAA and the privacy of your information. I get this question all the time, and it goes something to the effect of “Isn’t my private medical information protected?” The answer is simple: sort of. By “sort of” I mean this. There are NO REQUIREMENTS that medical data be encrypted. The only thing close to …

Facebook and the News Feed

A lot of people have asked me (and complained) about Facebook’s news feed. I’m sure you’ve probably noticed over the last year or so, but you DO NOT see everything that your friends post. Facebook began a filtering system using an algorithm based on signals from your likes, posts, and clicks. If you want to know more about it, let …

iPhone and iPad Backups

I get this question all the time … “How do I backup my iPhone or iPad?” Or this one … “What does iCloud do?” Hopefully, this explanation will help. I sent it as an email reply to a client. Cloud: just a cool sounding name for storage computers in a cluster that are accessible via the internet. ——— iCloud Drive …

Lost WAV on Behringer 0 Bytes

This is apparently an ongoing problem with certain Behringer x32 audio boards. Even if you properly eject the USB drive, random cases of 0 (zero) byte files happen. The best way to recover the corrupted or lost 0 byte files is to use the CHKDSK command in Windows and then use the VLC Player to convert the audio. Even after recovering …

Downloading Videos from Youtube

So you want to download videos from Youtube and save them locally? There are a couple of options for doing this. Technically it’s not difficult but you do need to review Youtube’s policy on this. Option 1: Use www.keepvid.com to copy/paste the youtube URL and click “download”. It will generate links that you can right-click and save. It does require …

46k TXT Messages

I’m getting ready to upgrade to iOS 8 with my iPhone 5s so I decided to make a complete backup of my phone. Normally, I would use iTunes to do this – but DigiDNA has come out with a new product – iMazing. It truly is. It allows you to export a copy of ALL of your txt messages saved …

HP ePrint App vs Airprint

Recently, one of my clients purchased a new HP printer with multiple trays. She bought the HP specifically because it supported Airprint – so she could print directly from her iPad and iPhone. The problem is that Airprint does not allow tray selection – and the HP automatically sends pictures from iOS to the photo tray. What if you want …

VistaPrint – Domain Scam

One of my new clients created a website using www.vistaprint.com and their website template. Now, I’m generally a fan of VistaPrint for their business cards and other items. However, like most of the cookie-cutter website building services out there, you are only allowed a marginal amount of control. VistaPrint charges an additional fee to transfer your domain name! Even though …